FAQs
How long will my item take to arrive?
The length of time it takes to receive your item depends on your location:
FREE SHIPPING OPTIONS
Canada (Regular Mail) - 5-10 business days (Tracking included)
Continental USA (Regular Mail) - 4-6 business days (Tracking included)
Off-Shore USA (Regular Mail) - 6-12 business days (Tracking included)
UPGRADED SHIPING
Canada (Express Upgrade) - 2-3 business days (Tracking included)
What are you return policies?
You can find our complete Shipping & Return Policies HERE.
I’ve purchased a DIY kit but the link included isn’t working.
Click the link below to be directed to the correct page:
Boho DIY Hanger Kit Video Tutorial
* For The DIY kit patterns, you must enter your email & the pattern will be sent directly to your inbox. If you did not receive, please check your spam folder.
Do you teach classes?
We teach classes in person and online. You can find a list of our upcoming class dates HERE.
I’d like to start making macrame but I don’t know where to start.
We get this question all the time!
You can find a blog post outlining the basics HERE, and you can purchase supplies HERE. Also, If you’d like to learn some basic knots, check out our blog or our YouTube channel.
Feel free to contact us with any other questions you may have.